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Orthopaedics SA and COVID-19

Updated: 25 November 2021

Orthopaedics SA is committed to providing the safest possible environment for our staff and patients, many of who are elderly, immunocompromised, unwell, or are too young to be vaccinated.

From Monday 22nd of November 2021 all patients and visitors aged 16 years and older will be required to be fully (double) COVID-19 vaccinated to enter our rooms. Unvaccinated patients will be offered a telehealth phone or video consult if appropriate. Medically urgent care will be available to non-vaccinated patients, a preapproved appointment and a negative PCR COVID-19 test within 48 hours of the appointment will be required. Further information and options for unvaccinated patients are provided below.

We will continue to closely monitor COVID-19 case numbers and other relevant information in the days and weeks following the reopening of state borders on November 23rd 2021, and adjust requirements accordingly.

Follow our Facebook page for information and updates and if you have a question that isn’t answered below, please call us on (08) 8267 8267.



ATTENDING OUR ROOMS

From Monday 22nd November we will require proof of double COVID-19 vaccination on entry to our rooms during scheduled consulting sessions.  If you have a vaccination exemption, please let us know.  For information on how to get proof of your COVID-19 vaccination visit https://www.servicesaustralia.gov.au/individuals/subjects/getting-help-during-coronavirus-covid-19/covid-19-vaccinations/how-get-proof

All patients and visitors are required to wear a mask. If you don’t have one available, you will be provided with one on entry to our rooms.

All patients and visitors are required to check-in when entering our rooms. You can do this by scanning the QR code OR completing the manual paper form, if you don’t have the required technology.

Please ensure you use the hand sanitiser provided upon arrival and departure from our rooms and ensure you stand behind the sneeze screens when talking with our reception team.

To assist with social distancing, please don’t arrive early or late to your appointment and minimise the number of people attending with you. If our waiting area is at capacity, anyone who is not a patient or essential support person may be asked to wait outside.

DO NOT ATTEND

Do not attend our rooms if you:

  • Are not fully (double) COVID-19 vaccinated, unless you have a pre-approved appointment and a negative PCR COVID-19 test within 48 hours of the appointment . Those under 16 years old are currently exempt
  • Are unwell with COVID-19 symptoms
  • Are awaiting COVID-19 test results
  • Have arrived from overseas or interstate in the last 14 days
  • Have been in close contact with a confirmed case of COVID-19
  • Have visited the contact tracing locations listed by SA Health

If you meet any of these criteria, please call your Surgeons PA at Orthopedics SA for advice on how to proceed.



UNVACCINATED PATIENTS

If you are not fully COVID-19 vaccinated you will be offered a telehealth phone or video consult if appropriate.

If your surgeon deems your condition to be medically urgent, your surgeon will facilitate orthopaedic care.  Unvaccinated patients requiring face to face consultations will be advised of their appointment time and will be required to provide proof of a negative PCR COVID-19 test undertaken 48 hour prior to their appointment.

If your condition is not medically urgent and you would like a face to face consult, we encourage you to get double vaccinated as soon as possible and reschedule your appointment for after your second dose.

Please call your surgeons PA to discuss available options.



COVID-19 VACCINE & ELECTIVE SURGERY

The private hospitals in which we work and operate each have their own COVID-19 policy. Many require proof of vaccination or a negative COVID-19 test. Please contact the relevant hospital for their COVID-19 policy.

When booking elective surgery, the timing of your COVID-19 vaccination is important. Please ensure you discuss your vaccination schedule with your surgeon. If you have any questions, please call your surgeons PA.

 



TELEHEALTH PHONE & VIDEO CONSULTS

Telehealth consultations are conducted via phone or video service. This allows our patients to speak with our doctors from the safety of their home.  If you have a Telehealth consultation booked, our team will provide details at what time and how you will be contacted.

If you miss the call from your doctor, don’t worry; they will call again within an hour or during the scheduled window.