Updated: 21 April 2022
Orthopaedics SA is committed to providing the safest possible environment for our staff and patients.
Please remember to wear a mask when attending our rooms, the current COVID restrictions require masks be worn in a health care setting.
Follow our Facebook page for information and updates and if you have a question that isn’t answered below, please call us on (08) 8267 8267.
Please attend your appointment alone, or with an essential support person if required.
All patients and visitors are required to wear a mask. If you don’t have one available, you will be provided with one on entry to our rooms.
All patients and visitors are required to check-in when entering our rooms. You can do this by scanning the QR code OR completing the manual paper form, if you don’t have the required technology.
Please ensure you use the hand sanitiser provided upon arrival and departure from our rooms and ensure you stand behind the sneeze screens when talking with our reception team.
To assist with social distancing, please don’t arrive early or late to your appointment.
If you have been a close contact of someone diagnosed with COVID-19, you will need to reschedule your appointment on, or after, 15 days from your exposure date. No additional testing is required if you are fully vaccinated. If the appointment is urgent please discuss this with your surgeons PA.
If you have been diagnosed with COVID-19, you will need to reschedule your appointment on, or after, day 11 of the positive COVID test. No additional testing is required if you are fully vaccinated. If the appointment is urgent please discuss this with your surgeons PA.
Do not attend our rooms if you:
If you meet any of these criteria, please call your Surgeons PA at Orthopedics SA for advice on how to proceed.
On 1 February 2022, it was announced that there would be a staged return of elective surgery, with all elective surgery back by the end of February. Our Team will contact those impacted. If you have any questions regarding your scheduled surgery, please contact your surgeons PA or call us on 8267 8267.
The private hospitals in which we work and operate each have their own COVID-19 policy. Please contact the relevant hospital for their COVID-19 policy.
When booking elective surgery, the timing of your COVID-19 vaccination is important. Please ensure you discuss your vaccination schedule with your surgeon. If you have any questions, please call your surgeons PA.
Telehealth consultations are conducted via phone or video service. This allows our patients to speak with our doctors from the safety of their home. If you have a Telehealth consultation booked, our team will provide details at what time and how you will be contacted.
If you miss the call from your doctor, don’t worry; they will call again within an hour or during the scheduled window.